Hosted Exchange Features

Out of the many reasons of why you should have our Hosted Exchange service, we have highlighted some awesome features here for your viewing!



Productivity Features

Microsoft Exchange’s productivity features include calendars, contacts, tasks, notes, public folders and more.

Calendar Features of Hosted Exchange

hosted exchange

Share and Sync Your Organization’s Calendars

→ See your coworkers’ availability

→ Share your availability with your coworkers

→ Easily organize large meetings without multiple rounds of back-and-forth

→ Authorize assistants or other team members to manage your calendar

Manage Your Own Schedule

→ Schedule meetings or appointments with others

→ Create one-time only or recurring events

→ Set reminders so you never miss a meeting

→ View your tasks for the day

→ Organize your events by color-coded categories

→ Search your calendars to find a past or future event

→ And much more


Contacts features of Hosted Exchange

Exchange contacts let you manage the contact information of individuals or groups with whom you interact. It lets you:

Share and Sync Your Organization’s Contacts

→ Sync your contact list with your business’s Global Address List

→ Receive new contact information automatically, as it becomes available

→ Sync contacts lists with other coworkers to easily collaborate with customers and partners

→ Create contact groups and distribution lists to easily communicate with many people

→ Forward contact information to others with just one click

→ Flag contacts as ‘private’ so they aren’t shared across your organization

Manage Your Own Contacts

→ View contacts from multiple address books in a single pane

→ Add detailed information for all of your contacts

→ Add notes about individual contacts to remember your history with them

→ Open up a web-based map to a contact’s location with one click

→ And more

Other Exchange Features


Exchange lets you create to-do lists with tasks that you can assign to others and share with teams or individuals.


You can use notes to keep track of your thoughts. With Exchange powering your email, your notes are actually stored in the cloud so you can view and edit them on all your devices.

Resource Mailboxes

A Resource Mailbox represents a shared company asset, such as a conference room or a portable projector. They let you easily manage scheduling and sharing using your Outlook calendar. This makes it simple to see if a room or some equipment you need is available when you need it.

Public Folders

Public Folders create a repository for shared files and documents within Outlook. Administrators can assign access to specific users or groups, which helps teams and departments easily access knowledge and collaborate on documents.

Integration with Salesforce

No more switching between Outlook and Salesforce throughout the day. Enjoy improved productivity with two-way integration of your emails, leads, contacts and calendar between Outlook and Salesforce. Start saving time now! Salesforce integration is available at no additional cost to new and existing customers.

Mobility Features

On most devices, it’s simple to set up your email, calendars and contacts. You don’t need to call your IT team or type in confusing server information. Instead, you just create a new account and your device sets up and syncs.

Sync Your Data Across All Your Devices

Matrix Communications’ hosted Exchange includes ActiveSync technology at no additional charge. ActiveSync ensures that virtually no matter which device you use or what activities you perform, your email, calendars and contacts are in sync and up-to-date.


Get Remote Wipe Capabilities and Other Protection Features

What happens if a user’s device is lost or stolen? With Hosted Exchange, an administrator can remotely remove critical company data, or even deactivate the device’s ability to receive company email. You can also enforce account- or user-specific security policies, including enforced passcodes.

Access Outlook from any Web Browser

With the Outlook Web App, you get a full-featured, web-based version of Outlook. It provides the Outlook experience for email, calendars and contacts without requiring a download. Your changes are synced.

With Exchange 2013, OWA is optimized for a touchscreen experience plus offline access.

BlackBerry® Hosting is Available

With BlackBerry® hosting, you get two-way, real-time synchronization of your email, calendar, contacts and tasks between your BlackBerry® and your Matrix Communications hosted Exchange service, with no additional hardware or software to purchase.

Unlimited Storage

One of the biggest challenges of any email infrastructure is capacity planning. It’s very challenging for organizations to forecast their growth in order to plan for future storage needs. In an on-premises environment, this creates headaches for operations and procurement. But it’s also a challenge presented by cloud providers that limit the size of user inboxes. It forces you to make a tough choice: do you provision mailboxes conservatively, which will save money but handicap your power users? Or do you spend money to enable your edge users, knowing that you’re paying more for the average user than you have to?

Matrix Communications’ Hosted Exchange eliminates this conundrum by offering unlimited storage. Users never have to worry about the size of their inboxes. Instead, they can use their email as a versatile tool that adapts to their individual preference and style, free of any constraints.



Hosted Exchange and other Matrix Communications services are designed to meet many privacy and security requirements. One example is for Protected Health Information (PHI). Our policies, procedures, technologies and services are audited by an independent party to validate conformance with HIPAA privacy and security requirements, and Matrix Communications will execute a HIPAA Business Associate Agreement with Covered Entities.

If you choose our Compliance and Security Plan, you receive high-security email, file sharing and web application security tools. Everything you need to succeed in today’s regulatory environment from encrypting sensitive correspondence, proposals and research to collaborating on due diligence with private room access controls for documents. All available to your team whether they’re in the office or on the road, with full support for mobile devices.

Company Disclaimer

As legal and compliance risks grow, Matrix Communications’ Company Disclaimer add-on is an effective way to help enforce a company-wide email policy. It helps ensure all your outgoing emails conform to your legal and corporate policies by letting you append information to email sent outside of your own business.

Company Disclaimer is managed through HostPilot, the same control panel you use to manage all your Matrix Communications services. It’s simple to deploy, maintain and update.


Flexible Options and Styling

You can easily edit and format your disclaimer. This includes choice of font, color, size and additional formatting options. You can also add Active Directory user attributes such as Display Name, First Name, Last Name, Department, Company and more.

Non-Changeable by End-Users

To facilitate compliance with policies, individual end users do not have the option to edit or remove the disclaimer from their emails. Company Disclaimer can be added to any Hosted Exchange plan for $14.99/account.

30+ Integrated Services

Email is just the start: There are a number of IT services that you need simply to do business. As the foundation of  Matrix Communications’ Office in the Cloud, Hosted Exchange lets you integrate all these essential services from a single provider. We manage integration, security and mobility so your users and admins stay focused on business.

When you get your IT from a single source, you create significant efficiency. Choose Office in the Cloud to free your admins from endlessly logging into and out of control panels all day long—and give them the freedom to focus on what really matters.



License Mobility

Microsoft’s License Mobility program makes your move to the cloud even more economical.

Historically, Microsoft didn’t allow you to use your on-premises volume licenses in the cloud. So you had to buy additional licenses to move to the cloud, making the move expensive for you.

However, Microsoft’s License Mobility program lets you deploy your current Exchange and Skype for Business licenses at a Microsoft Authorized Mobility Partner’s datacenter.

Matrix Communications Can Accept Your Licenses

As a Microsoft Authorized Mobility Partner, Matrix Communications can receive the transfer of your Exchange or Skype for Business Software Assurance licenses, letting you move to the cloud without needing to purchase additional licenses.

In return, we transfer these savings to you via a discounted per-user price on many of our plans.

Do You Qualify for this Program?

Microsoft’s License Mobility program is available to its Volume Licensing customers (Server and CAL licenses under Open, Select or Enterprise Agreements). Matrix Communications can accept Exchange or Skype for Business licenses when they’re covered by active Microsoft Software Assurance (SA) contracts.

If you meet these criteria, you are eligible for the discount.  If you’re not sure about the status of your SA contract, there are three ways to find out:

  1. Ask your IT or license procurement teams
  2. Contact your Microsoft representative or preferred reseller
  3. Tell us your Microsoft enrollment number so we can look it up for you on your behalf

If you would like to know more Microsoft License Mobility, visit their web site

Next steps:

→ If you’re already a Matrix Communications customer, contact your account manager to discuss transferring your licenses.

→ If you’re a new customer, request a custom quote that reflects the value of your licenses.

What’s New in Exchange 2016

As the latest version of the world’s most popular business email platform, Hosted Exchange 2016 allows users to communicate and collaborate more effectively regardless of location or device—so productivity is never an issue.


Use the latest version of Exchange

Exchange 2016 delivers enhancements to email, calendars, contacts, Outlook Web App and more. Helping your employees to collaborate and communicate more effectively than ever before.

Enhancements to Exchange 2016 include:

→ New Outlook web experience

→ Enhanced mobile browser experience

→ Faster and more intuitive search

→ And more

Enable On-the-Go Productivity

Business is no longer confined to the office. Exchange 2016 is designed specifically for touchscreens, mobile usability and offline productivity. It helps ensure your employees can be efficient regardless of location or device—even when they’re offline.