ShareSync Backup by Matrix Communications

sharesync backup

Give users simplicity and mobility while offering your business control and protection.

Real time file backup and point-in-time restore for PCs and Macs

Simple and secure file sharing with colleagues and partners

Access files from any desktop or mobile device

Complements most email environments, including Office 365

Key Features of Sharesync Backup

Real-Time Backup: Real-time file backup & point-in-time restore for PCs and Macs • Protects files & enables business continuity during ransomware outbreaks.​

Syncing & Sharing: Access, edit and share files from any desktop or mobile device • Simple and intuitive • Powerful admin controls.

Protection: At-rest and in-transit encryption • Remote wipe capabilities • 99.999% uptime guarantee.

Administration: Admin visibility and control includes audit logs, one-click deployment for Matrix Communications customers, and other management features.

24/7 Expert Support: Microsoft Certified technicians • 24/7 phone and chat • Typical hold times of 60 seconds or less.

99.999% Financially Backed SLA: Our service level agreement guarantees less than 30 seconds of monthly unplanned downtime.

Business continuity during ransomware outbreaks

One of the most compelling use-cases for integrated file backup and file sharing is business continuity for users whose PCs get infected by ransomware.

Many businesses have plans in place for natural disasters, power outages or other disruptions. Fewer have “e-crisis” response plans for cyber threats such as ransomware. That’s one of the reasons ransomware has been so disruptive to businesses and so profitable for criminals: business continuity solutions have not previously existed.

In order for users to continue working during a ransomware outbreak, two capabilities are required: the capability to roll back to uninfected files instantly, and the capability to immediately access those clean files using alternate devices. ShareSync offers both: in the event of ransomware infection, just select the folder you want to restore, select the target point in time—down to the minute—and press the button. Your folders are instantly rolled back to their state at that point in time. A user can then access those files instantly through the web or mobile devices, even as they’re re-syncing to the user’s computer.

Our Worry-Free Experience™

Security: Your data is private and protected in our secure, SOC 2-audited cloud.

Reliability: Every Matrix Communications service offers a 99.999% uptime Service Level Agreement.

Support: If you have questions, we’re here to answer them.

Compliance: Matrix Communications services help you maintain regulatory compliance.

Onboarding: Our experts help you move into the cloud with no data loss.

ShareSync fits any IT environment

You can bundle ShareSync Backup with other Matrix Communications services or complement any existing on-premises or cloud IT environment.


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