Elevate Plans & Pricing

elevate plans

We believe that communication starts with you, the business user:

that people are the center of all communications and that business communications solutions tools should facilitate it. Those tools should be easy-to-use, high-performing, and worry-free, so that you can focus on the interaction and not the tools.

That’s why Matrix uses Elevate to make it easy to combine your business PBX phone system, video conferencing, screen sharing, file management and messaging into a seamless experience oriented around company needs and employee workstyle.

Elevate is a new easy-to-use cloud-based unified communications (UC) platform that helps employees to be more productive and collaborative with a full-featured phone system combined with audio/video/content sharing, conferencing, and file sharing and backup capabilities.

About Our Cloud Business Package: Elevate

Elevate incorporates your business communication and collaboration methods and devices into one integrated, easy-to-manage system, including:


PBX Phone System

PBX phone system is a cloud-based phone system with an integrated combination of 90+ enterprise-grade features along with industry-leading network call quality and uptime. System management and call reporting features are handled from a single web-based portal.

Desktop App

The Elevate Desktop App allows the desktop user to integrate calling with the business directory and enables click-to-call to the organization’s entire global address list. Works as a remote controller for the associated desk phone. Point and click to manage calls.

Mobile App

The Elevate Mobile App makes any Android™ or iOS device a business communications tool. Syncs with the corporate Active Directory®, giving users instant access to call anyone in the company. User features include call transfer, call flip, and the ability to manage multiple calls.

Remote Office

Matrix’s preconfigured phones can be plugged into any location that has a broadband network connection. Remote desk phones work exactly the same way as they do in the office, with access to all the same features and functionality as everyone else in the company.


Elevate phones are plug-and-play, delivered pre-configured to work seamlessly with the Elevate service. No technical expertise or technician required. Includes world-class manufacturers such as Polycom, Cisco, and Yealink, with several models to choose from to meet any business need. See a full list of our VoIP phones and devices.


Elevate virtual voicemail can be managed and accessed according to user needs. Manage and check voicemail online from the desktop phone, or through the mobile app. Transcribed voicemail messages can be sent via email or viewed on the mobile app. Voicemail can be received or forwarded as a downloadable email attachment.


WebFax is a “virtual” fax service that allows users to receive and manage online faxes via the web. Transmits faxes directly from a Windows®-based PC. Senders simply dial the WebFax number from their fax machine, as they normally would.

Screen Sharing

Screen share online with the computer desktop which can be shared with team members or externally, in real-time, improving collaboration and speed of decision making.

Set Your Availability (Presence Indicator)

Matrix desk phones and applications include presence – the ability to see whether your company contact is available, or busy on the phone. Desktop phones include a busy lamp field (BLF) in the LCD display that includes presence information. The Matrix desktop and mobile apps display status availability information alongside each contact in the Active Directory.

Video Conferencing

Use HD video conferencing to organize face to face meetings which helps to eliminate unnecessary travel and empowers teams with remote members to be more productive.

File Backup and Collaboration

Securely backup and store your important files online with confidence and share them across teams internally or outside your company instantly.

Elevate Plans and Pricing

Get the combined communication and collaboration tools your business needs to get to the next level, all for one low price with Elevate.

Elevate plans help employees to be more productive and collaborative, increasing employee efficiency and decreasing the costs of expensive on-premises systems. Furthermore, Elevate can be managed by a single control panel, is highly reliable and is backed by a 99.999% network uptime SLA, and J.D. Power-certified 24/7 support. Find out more about Elevate pricing, and how you can start to save today.

Elevate Plans of Service



$30.99 per user, per month, plus taxes and fees.

Includes all standard Elevate features plus AnyMeeting®

and 2GB per user of ShareSync


Elevate Pro

$40.99 per user, per month, plus taxes and fees.

Includes all standard Elevate features plus AnyMeeting® Pro

and 100GB per user of ShareSync

☆ Each User Receives ☆

  • 1 local phone number with unique extension
  • Ability to have up to 5 endpoints (phones and other devices)
  • Inbound/Outbound Caller ID
  • Access to 90+ enterprise-grade features
  • Online faxing service with WebFax
  • Ability to answer calls on your mobile device or desk phone with Find Me/Follow Me
  • Voicemail box with transcription services
  • Matrix Elevate Mobile App
  • Matrix Elevate Desktop App
  • AnyMeeting for up to 4 participants with 4 video feeds
  • 2GB per user SecuriSync file backup and sharing
  • AnyMeeting Pro upgrade enables web conferencing for up to 30 participants with 6 video feeds

☆ Each Account Includes ☆

  • Centralized management of all locations
  • Auto Attendant with Direct Inward Dial phone number
  • Ability to configure up to 10 Hunt Groups
  • Conferencing: 200 toll-free minutes per month
  • Active Directory® integration for easy configuration of users
  • Phone line configurations
  • Hunt Group reporting
  • Enable/Disable call recording

Call Us Today to Get Started!