Hosted Exchange Email
Cloud-based Microsoft Exchange business email from the world’s largest independent provider.
→ 99.999% uptime guarantee
→ Unlimited email storage
→ Facilitates compliance with HIPAA and other regulations
→ Lower TCO as compared to on-premises Exchange
→ 24/7 support + free migration performed by our experts
Key Features of Hosted Exchange Email
Unlimited Storage: Users never have to worry about inbox size • Admins don’t have to choose between overpaying and underprovisioning.
Compliance: Our enterprise-class security and stringent privacy controls help you address regulations like HIPAA, FINRA and others.
99.999% Financially Backed SLA: Our service level agreement guarantees less than 30 seconds of monthly unplanned downtime.
24/7 Expert Support: Microsoft Certified technicians • 24/7 phone and chat • Typical hold times of 60 seconds or less.
Cloud Concierge™ Onboarding: Our in-house experts will move your data to our cloud with no downtime—free.
30+ Integrated Services: Hosted Exchange can be bundled with file backup, file sharing, cloud voice, email archiving, and many other services.
There’s a new standard for business email
This old standard doesn’t support the way business is done today. To meet users’ basic requirements, businesses these days require 24/7 email up-time, complete mobile freedom, a half-dozen adjacent technologies, and protection against unprecedented levels of threat.
This is why email is moving to the cloud: a cloud email provider can offer far more functionality, reliability and protection than you could affordably deliver on-premises.
But not all clouds are created equal. Office 365 is the best example: while it does address the shortcomings of the old on-premises server and meets the needs of the most cost-sensitive businesses, it doesn’t address the requirements of the New Standard.
Hosted Exchange + Office in the Cloud Pricing
As the foundation of Matrix Communications’ Office in the Cloud, Hosted Exchange can be bundled with up to 30 other Matrix Communications services.
Our Worry-Free Experience™
Security: Your data is private and protected in our secure, SOC 2-audited cloud.
Reliability: Every Matrix Communications service offers a 99.999% uptime Service Level Agreement.
Support: If you have questions, we’re here to answer them.
Compliance: Matrix Communications services help you maintain regulatory compliance.
Onboarding: Our experts help you move into the cloud with no data loss.
Hosted Exchange Email Details
Embracing Hosted Exchange is a transformative step for any business looking to enhance productivity and collaboration while maintaining the highest level of security. With its cloud-based architecture, Hosted Exchange offers seamless access to emails, calendars, and contacts from any device, empowering employees to work efficiently from anywhere. The unlimited storage eliminates concerns over inbox size, allowing for uninterrupted communication, while robust compliance and security measures protect sensitive information, ensuring adherence to regulations like HIPAA. Coupled with 24/7 expert support and streamlined migration services, businesses can transition effortlessly into this powerful platform, reducing IT burdens and freeing resources to focus on strategic growth. Overall, Hosted Exchange not only strengthens connectivity but also propels businesses into a new era of operational agility and reliability.
Why Move to the Cloud?
Capital savings and ROI benefits
→ Avoid capital expenditure. There’s no hardware to buy or software to license, so you don’t need to sink your capital into on-premise infrastructure.
→ Make your costs more predictable. Matrix Communications’ services let you consolidate your expenses into simple, monthly per-user fees.
→ Reduce your opportunity costs. By freeing your IT staff from maintenance, they’ll be able to stay focused on the value they add to your business.
→ Lower your power and Internet bills. With less need for on-premise servers, you’ll use less bandwidth and lower your electric bills.
→ Improve your revenue per square foot. Shifting servers into the cloud frees up the real estate you’ve dedicated to on-premise hardware.
Hosted Exchange
Security and business continuity benefits
→ Ensure the reliability of your systems. Our datacenters possess extensive electrical redundancies, multiple Internet connections and comprehensive data backup strategies.
→ Keep your business data safe. Our datacenters far exceed the physical security standards most businesses could achieve on their own.
→ Protect yourself from digital threats. Beyond our McAfee anti-spam and anti-malware tools, we monitor our network 24/7 to protect your data and services.
→ Simplify business continuity. Your company data can be accessed from anywhere, at any time, which simplifies disaster planning and recovery.
IT and business agility benefits
→ Extend Fortune 500-style communication and collaboration tools. Empower your people with the latest and most powerful business software.
→ Stay secure and up-to-date. We perform upgrades and patches to keep you current without any effort on your part.
→ Make your company more mobile. You can access your cloud via desktop apps, the web, or with iOS, Android, Blackberry and other devices.
→ Synchronize data across different devices. A user’s work on one device is automatically synced across every other device.
→ Develop a hybrid cloud solution. We offer tools for maintaining elements of your infrastructure on-premise, if you choose to do so.
→ Add users and services on the fly. It’s simple to scale your business to bring on new employees, locations, and tools for doing business.
Service and support benefits
→ Receive free onboarding and migration. To simplify your transition to the cloud, our experts set up your cloud environment and move over all your users and their data.
→ Rest easy with 24/7 phone and chat support. No matter what time you need us, we’ll typically answer your calls within 60 seconds.
What is Hosted Exchange Email?
In the past, Microsoft Exchange was deployed on-premises. This meant you needed to buy a server, pay for licenses, and hire an IT person to install and maintain it.
With Hosted Exchange, your Exchange server is installed and managed in the cloud, as a service, with no fees upfront. You get all the functionality of Exchange with none of the overhead. Matrix Communications performs all installation, maintenance, upgrade and support activities on your behalf for a predictable monthly fee.
Matrix Communications customers can choose between two versions of Exchange.
→ Exchange 2013: Cutting edge look and feel • Designed for mobility
→ Exchange 2016: Enhanced collaboration • Optimized mobile apps
What’s the difference between Exchange and Outlook?
Many people think Exchange and Outlook are synonymous. They’re not. Outlook is the program you use on your computer to access your email, calendar and contacts—which is powered by Exchange. And while you can actually use virtually any email client with Exchange, Exchange unlocks Outlook’s most sophisticated productivity features
Hosted Exchange Email Features
Out of the many reasons of why you should have our Hosted Exchange service, we have highlighted some awesome features here for your viewing!
Productivity Features
Microsoft Exchange’s productivity features include calendars, contacts, tasks, notes, public folders and more.
Calendar Features of Hosted Exchange
Share and Sync Your Organization’s Calendars
→ See your coworkers’ availability
→ Share your availability with your coworkers
→ Easily organize large meetings without multiple rounds of back-and-forth
→ Authorize assistants or other team members to manage your calendar
Contacts features of Hosted Exchange
Exchange contacts let you manage the contact information of individuals or groups with whom you interact. It lets you:
Share and Sync Your Organization’s Contacts
→ Sync your contact list with your business’s Global Address List
→ Receive new contact information automatically, as it becomes available
→ Sync contacts lists with other coworkers to easily collaborate with customers and partners
→ Create contact groups and distribution lists to easily communicate with many people
→ Forward contact information to others with just one click
→ Flag contacts as ‘private’ so they aren’t shared across your organization
Manage Your Own Schedule
→ Schedule meetings or appointments with others
→ Create one-time only or recurring events
→ Set reminders so you never miss a meeting
→ View your tasks for the day
→ Organize your events by color-coded categories
→ Search your calendars to find a past or future event
→ And much more
Manage Your Own Contacts
→ View contacts from multiple address books in a single pane
→ Add detailed information for all of your contacts
→ Add notes about individual contacts to remember your history with them
→ Open up a web-based map to a contact’s location with one click
→ And more
Other Exchange Features
Tasks
Exchange lets you create to-do lists with tasks that you can assign to others and share with teams or individuals.
Notes
You can use notes to keep track of your thoughts. With Exchange powering your email, your notes are actually stored in the cloud so you can view and edit them on all your devices.
Resource Mailboxes
A Resource Mailbox represents a shared company asset, such as a conference room or a portable projector. They let you easily manage scheduling and sharing using your Outlook calendar. This makes it simple to see if a room or some equipment you need is available when you need it.
Public Folders
Public Folders create a repository for shared files and documents within Outlook. Administrators can assign access to specific users or groups, which helps teams and departments easily access knowledge and collaborate on documents.
Integration with Salesforce
No more switching between Outlook and Salesforce throughout the day. Enjoy improved productivity with two-way integration of your emails, leads, contacts and calendar between Outlook and Salesforce. Start saving time now! Salesforce integration is available at no additional cost to new and existing customers.
Mobility Features
On most devices, it’s simple to set up your email, calendars and contacts. You don’t need to call your IT team or type in confusing server information. Instead, you just create a new account and your device sets up and syncs.
Sync Your Data Across All Your Devices
Matrix Communications’ hosted Exchange includes ActiveSync technology at no additional charge. ActiveSync ensures that virtually no matter which device you use or what activities you perform, your email, calendars and contacts are in sync and up-to-date.
Get Remote Wipe Capabilities and Other Protection Features
What happens if a user’s device is lost or stolen? With Hosted Exchange, an administrator can remotely remove critical company data, or even deactivate the device’s ability to receive company email. You can also enforce account- or user-specific security policies, including enforced passcodes.
Access Outlook from any Web Browser
With the Outlook Web App, you get a full-featured, web-based version of Outlook. It provides the Outlook experience for email, calendars and contacts without requiring a download. Your changes are synced.
With Exchange 2013, OWA is optimized for a touchscreen experience plus offline access.
BlackBerry® Hosting is Available
With BlackBerry® hosting, you get two-way, real-time synchronization of your email, calendar, contacts and tasks between your BlackBerry® and your Matrix Communications hosted Exchange service, with no additional hardware or software to purchase.
Unlimited Storage
One of the biggest challenges of any email infrastructure is capacity planning. It’s very challenging for organizations to forecast their growth in order to plan for future storage needs. In an on-premises environment, this creates headaches for operations and procurement. But it’s also a challenge presented by cloud providers that limit the size of user inboxes. It forces you to make a tough choice: do you provision mailboxes conservatively, which will save money but handicap your power users? Or do you spend money to enable your edge users, knowing that you’re paying more for the average user than you have to?
Compliance
Hosted Exchange and other Matrix Communications services are designed to meet many privacy and security requirements. One example is for Protected Health Information (PHI). Our policies, procedures, technologies and services are audited by an independent party to validate conformance with HIPAA privacy and security requirements, and Matrix Communications will execute a HIPAA Business Associate Agreement with Covered Entities.
If you choose our Compliance and Security Plan, you receive high-security email, file sharing and web application security tools. Everything you need to succeed in today’s regulatory environment from encrypting sensitive correspondence, proposals and research to collaborating on due diligence with private room access controls for documents. All available to your team whether they’re in the office or on the road, with full support for mobile devices.
Company Disclaimer
As legal and compliance risks grow, Matrix Communications’ Company Disclaimer add-on is an effective way to help enforce a company-wide email policy. It helps ensure all your outgoing emails conform to your legal and corporate policies by letting you append information to email sent outside of your own business.
Company Disclaimer is managed through HostPilot, the same control panel you use to manage all your Matrix Communications services. It’s simple to deploy, maintain and update.
Flexible Options and Styling
You can easily edit and format your disclaimer. This includes choice of font, color, size and additional formatting options. You can also add Active Directory user attributes such as Display Name, First Name, Last Name, Department, Company and more.
Non-Changeable by End-Users
To facilitate compliance with policies, individual end users do not have the option to edit or remove the disclaimer from their emails. Company Disclaimer can be added to any Hosted Exchange plan for $14.99/account.
30+ Integrated Services
Email is just the start: There are a number of IT services that you need simply to do business. As the foundation of Matrix Communications’ Office in the Cloud, Hosted Exchange lets you integrate all these essential services from a single provider. We manage integration, security and mobility so your users and admins stay focused on business.
When you get your IT from a single source, you create significant efficiency. Choose Office in the Cloud to free your admins from endlessly logging into and out of control panels all day long—and give them the freedom to focus on what really matters.
License Mobility
Microsoft’s License Mobility program makes your move to the cloud even more economical.
Historically, Microsoft didn’t allow you to use your on-premises volume licenses in the cloud. So you had to buy additional licenses to move to the cloud, making the move expensive for you.
However, Microsoft’s License Mobility program lets you deploy your current Exchange and Skype for Business licenses at a Microsoft Authorized Mobility Partner’s datacenter.
Matrix Communications Can Accept Your Licenses
As a Microsoft Authorized Mobility Partner, Matrix Communications can receive the transfer of your Exchange or Skype for Business Software Assurance licenses, letting you move to the cloud without needing to purchase additional licenses.
In return, we transfer these savings to you via a discounted per-user price on many of our plans.
Do You Qualify for this Program?
Microsoft’s License Mobility program is available to its Volume Licensing customers (Server and CAL licenses under Open, Select or Enterprise Agreements). Matrix Communications can accept Exchange or Skype for Business licenses when they’re covered by active Microsoft Software Assurance (SA) contracts.
If you meet these criteria, you are eligible for the discount. If you’re not sure about the status of your SA contract, there are three ways to find out:
- Ask your IT or license procurement teams
- Contact your Microsoft representative or preferred reseller
- Tell us your Microsoft enrollment number so we can look it up for you on your behalf
If you would like to know more Microsoft License Mobility, visit their web site.
Next steps:
→ If you’re already a Matrix Communications customer, contact your account manager to discuss transferring your licenses.
→ If you’re a new customer, request a custom quote that reflects the value of your licenses.
What’s New in Exchange 2016
As the latest version of the world’s most popular business email platform, Hosted Exchange 2016 allows users to communicate and collaborate more effectively regardless of location or device—so productivity is never an issue.
Use the latest version of Exchange
Exchange 2016 delivers enhancements to email, calendars, contacts, Outlook Web App and more. Helping your employees to collaborate and communicate more effectively than ever before.
Enhancements to Exchange 2016 include:
→ New Outlook web experience
→ Enhanced mobile browser experience
→ Faster and more intuitive search
→ And more
Enable On-the-Go Productivity
Business is no longer confined to the office. Exchange 2016 is designed specifically for touchscreens, mobile usability and offline productivity. It helps ensure your employees can be efficient regardless of location or device—even when they’re offline.
Hosted Exchange Email Pricing
Matrix Communications’ Office in the Cloud bundles Hosted Exchange with many other essential IT services.
Encrypted Email
An easy way to encrypt outgoing emails across your organization.
Hosted Exchange
Get cloud-based Microsoft Exchange business email from the world’s largest independent Exchange provider.
Email Archiving
Help keep your email archived and easily accessible with a service that’s fast, secure and scalable.
Advanced Email Security
Tools to help you eliminate spam and viruses before they reach your users’ inboxes.
Outlook Backup
Get full control over your Outlook data by maintaining additional backups.
POP Business Email
Get a custom email address for your business in minutes.
Office in the Cloud Pricing
Matrix Communications’ Office in the Cloud bundles Hosted Exchange with many other essential IT services.
Everything+ $99.99 per user / per month
- Save 60% when bundling vs. a la carte
- Yearly subcriptions available
- Microsoft Exchange 2013
- HostPilot Control Panel
- Desktop, Mobile & Web Access
- Unlimited Mail Storage
- Advanced Email Security
- 24/7 Phone Support
- Active Directory Sync
- Skype for Business – Enterprise
- SecuriSync Backup and File Sharings – Unlimited GB/ user
- Hosted PBX, Fax & Confrencing
- Matrix AppID SSO with Unlimited
- Number of Web Apps
- Outlook Backup – 10 GB/ user
- Email Archiving, Email Encryption
- Matrix Office Apps Powered Microsoft Office 365
Collaboration +Hosted PBX $44.99 per user / per month
- Save 30% when bundling vs. a la carte
- Yearly subcriptions available
- Microsoft Exchange 2013
- HostPilot Control Panel
- Desktop, Mobile & Web Access
- Unlimited Mail Storage
- Advanced Email Security
- 24/7 Phone Support
- Active Directory Sync
- Skype for Business – Enterprise
- SecuriSync Backup and File Sharings – 10 GB/ user, pooled
- Hosted PBX, Fax & Confrencing
- Matrix AppID SSO with Unlimited
- Number of Web Apps
- Outlook Backup – 500 MB/ user
Collaboration $15.99 per user / per month
- Save 30% when bundling vs. a la carte
- Yearly subcriptions available
- Microsoft Exchange 2013
- HostPilot Control Panel
- Desktop, Mobile & Web Access
- Unlimited Mail Storage
- Advanced Email Security
- 24/7 Phone Support
- Active Directory Sync
- Skype for Business – Enterprise
- SecuriSync Backup and File Sharings – 10 GB/ user, pooled
- Matrix AppID SSO with Unlimited
- Number of Web Apps
- Outlook Backup – 500 MB/ user
Exchange+ Skype For Business $10.99 per user / per month
- Save 30% when bundling vs. a la carte
- Yearly subcriptions available
- Microsoft Exchange 2013
- HostPilot Control Panel
- Desktop, Mobile & Web Access
- Unlimited Mail Storage
- Advanced Email Security
- 24/7 Phone Support
- Active Directory Sync
- Skype for Business – Standard
- SecuriSync Backup and File Sharings – 2 GB/ account
- Matrix AppID SSO with Unlimited
- Number of Web Apps
- Outlook Backup – 500 MB/ user
Exchange $8.49 per user / per month
- Yearly subcriptions available
- Microsoft Exchange 2013
- HostPilot Control Panel
- Desktop, Mobile & Web Access
- Unlimited Mail Storage
- Advanced Email Security
- Phone Support During Business Hours
- SecuriSync Backup and File Sharings – 2 GB/ account
- Matrix AppID SSO with Unlimited
- Number of Web Apps
- Outlook Backup – 500 MB/ user
Web Only $4.99 per user / per month
- Yearly subcriptions available
- Microsoft Exchange 2013
- HostPilot Control Panel
- Web Only Access
- 2 GB Mail Storage
- Advanced Email Security
- Phone Support During Business Hours
- SecuriSync Backup and File Sharings – 2 GB/ account
- Matrix AppID SSO with Unlimited
- Number of Web Apps
- Outlook Backup – 500 MB/ user
We can add additional services to your non-premium plans for an additional cost.
All plans and pricing include:
→ HostPilot control panel
→ My Services end user control panel
→ Matrix Communications AppID (unlimited number of web apps)
→ 99.999% financially backed Service Level Agreement (SLA)
→ Email migration performed by our expert team (no extra charge)
→ 24/7 live chat support
→ Daily account-level backup
Risk-free starter services (try before you buy!):
→ ShareSync (2 GB/account)
→ Conferencing (500 minutes/account)
→ SharePoint Collaboration (1 GB/account)
→ Outlook Backup (500 MB/user)
Prices displayed represent pricing for an annual subscription. Monthly subscriptions are available for an additional $1 per mailbox.
Minimum of 3 mailboxes per account • Need 50+ mailboxes? Contact us to request a quote for custom pricing.
Hosted Exchange is one of 20+ essential business applications that are integrated into Matrix Communications’ Office in the Cloud. With a single control panel, your cloud is easier to use and more efficient to manage. Plus there’s just one bill, one password and one support team. See what’s inside our Office in the Cloud.